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Your Marketing Report
Common Problems We Solve
CX360 Solutions
Problem:
“My website is fine but even when it gets traffic it doesn’t convert”
CX360 Solution:
- Let us make adjustments to boost conversion and best SEO practices
- Add our online roof replacement estimator, potential customers can view their house and an estimate in exchange for their contact information
- Let our system automattically follow up with every lead until they convert using our proven outreach cadences
Problem:
“Digital Ads aren’t working like they used to”
CX360 Solution:
- STOP running cookie cutter Facebook ads!
- We can help you build online community and an organic social media presence.
- We can attract people to your business with organic search engine optimization (SEO).
- If you still need to run ads, let our team create custom ads with your company voice and character so that your local community knows you’re part of the community!
Problem:
“We do great work but we can never get people to leave us reviews”
CX360 Solution:
- Let our system automate your review requests so that you never miss a customer.
- Once they leave a review, our AI responds to the review so that your business is rewarded by the algorithm, increasing your visibility
- Track, manage, and appeal reviews accross platforms easily all from one place
Problem:
“I wish I could target homeowners with older roofs for my advertising and doorknocking”
CX360 Solution:
- Leverage our data! We can supply you with addresses and contact information of homeowners with aging roofs
- Our team can target these homeowners with social media ads, add them to an outreach cadence, or add them to your doorknocking list
- By contacting just the people that need your services, you will save time and money on your advertising
Problem:
“I wish I could centralize my workflow, so I’m not working in 5 different apps”
CX360 Solution:
- We provide a wealth of tools all in one place, with custom dashboard reporting on all marketing efforts
- Our software integrates with hundreds of additional tools to centralize your workflow even further.
What Makes Us Different
At CX360, we believe that being cookie cutter is the enemy of success. Sure, we offer tried and true successful programs that work, but we believe in customizing everything for your existing processes and company voice so that your business looks and feels like your business, not a business 1000 miles away that we’ve worked with before. We offer a full 360° program from lead acquisition to customer retention with everything in between. We believe you shouldn’t need to pay for 10 different products from 10 different companies to run your business, we can offer it all in one place, making your business more streamlined and efficient. We believe in you, the small business owner, and work everyday to provide you with the same processs advantages of a fortune 500 company. Give us a shot, and you won’t regret it.
About Us
CX360 was created to help small to medium businesses revolutionize their customer experience. Mega corporations have optimized customer journeys with a highly visible brand, tried and true customer acquisition processes, and active customer retention efforts.
CX360’s goal is help small businesses create and sustain a customer journey that is just as effective but retains the personal touch and friendliness that is always the greatest strength of small businesses!
Our Process
Assessment
We review how your Company and your goals align with our Values & Capabilities
Baseline
Determine what is needed for the project, determine what exists and what is wanted
Customer Journey
Outline every journey your customers may take and tie in a Proposal and next steps
Our Ongoing Pillars of Success
Building Your Masterpiece Brick by Brick
Keeping Your Project Thriving, Not Just Surviving
We don’t just execute, we refine. Our proactive monitoring and evaluation ensure your project runs like a well-oiled machine, adapting and evolving for ever-increasing success.
Holistic Management of
your Customer Experience
Unleash your brand’s voice across channels and attract clients in perfect harmony.
Experience
Key Features our Users Love
Let our tecchnology work for you so that you can spend your time doing what you do best: Martial Arts.
Conversion Rate Optimization: Maximize sales with data-driven website improvements.
Automated Email & SMS Marketing: Re-engage customers and drive repeat purchases.
CLICK TO LEARN MORE ABOUT:
Your “everything” system
Contact Management
- Unlimited Contacts
- Customizable Fields and Layouts
- Precise Query Options
- User Assignment
- Built in Calendar Features
- Detailed Audit and Activity Logs
Omni-Channel
- Email, Voice, Ringless Voicemail, SMS, MMS, Facebook Messenger, Instagram DM, GMB Chat, Website Chat Widget, WhatsApp, Slack...
- Time Stamped Logs and Delivery
- Auto Respond by Channel
- Preset Templates
- Schedule Messaging
- AI Response Bot
Opportunities
- Unlimited Pipelines
- Customizable Stages and Automation
- Customizable Field Collection
- Opportunity Reporting
- Source Management
- Conversion Details by Step
- Visualize where your Deals sit
Marketing
- Setup Outreach Sequences
- Design and Manage Email Campaigns
- Drip Contacts into Cadences
- Year-round Social Planner
- Add Leas to External Ad Campaigns
- AI Content and Image Generator
- Deliverability and Impact Reporting
- Dynamic QR Code Generation for Direct Mail Campaigns
Reputation
- Invite new clients to review
- Oversee sent requests
- Manage New Reviews
- Website Review Widget
- Monitor Sentiments and Trends
- Dispute Reviews
- AI Reviews Response Bot
Website/Funnels
- Streamlined No-Code Website Builder
- Unlimited Funnels, Pages & Domains
- Unlimited Forms, Surveys & Calendars
- Save and Use Page Sections
- Manage your Blogs & Media Elements
- Control the Journey (Pop-ups,
- Checkouts, Coupon Codes etc.)
- Client Portal and Membership Areas
- Built-In Content AI
Reporting
- Customized Dashboard
- Source Managemet
- Productivity Insights
- Website & Attribution Analytics
- Ad Platform Integration
- Custom Reporting Build-Out
There is no
‘one-size-fits-all’
in Lead Gen now a days...
why force it?
With CX360, all your marketing options are on the table. We're here to reach your customers wherever they are, without pigeonholing you to one platform or method. Think of us as your can-do, comprehensive, in-house marketing team that can bring new customers to your door in a matter of days.
The SEO DYNAMIC
SEO is quite simply the art of being there when someone searches for the goods or services you provide. If someone searches online for a service your business offers, but your website shows up 10 pages deep on Google, it doesn't matter how much better you are than your competition. The customer will not know you exist. CX360 works fast to have you climb the search rankings so that you can focus on doing what you do best: running your business!
Audience Analysis
User Personas
Who is your target customer? Customizing your marketing efforts to resonate with your target customer yields incredible dividends! We can help develop the persona of your target customer and create a marketing strategy to reach that audience.
We take a deep dive into your competitors marketing data to see what works and, even better, what doesn't. From this analysis we can make practical recommendations on your marketing strategy to improve your cost per acquisition rate!
You ran an ad and got visitors to your site, now what? We analyze your visitors behavior on your site to make sure there aren't any speed bumps on the way to the sale. We also can go beyond that and analyze trends in visitor behavior, which may inform better funnel strategies to make that sale!
Search Engine & Social Media Advertising
We're digital advertising experts in both search engine and social media campaigns. We invest in ongoing training and certification programs to stay updated with the latest trends and algorithms on platforms like Google and Facebook.
By conducting thorough keyword research, audience targeting, and A/B testing, we ensure our campaigns are highly optimized to deliver maximum ROI, effectively reaching our target audience and driving conversions.
Send Mail and Physical Gifts Automagically
Expand your Digital Footprint so that customers find YOU; not the other way around
Unleash your brand’s voice and attract customers who value the goods and services you provide without spending endless money on advertising campaigns.
Website
Need a new website that impresses? We can build you one to any specification you desire. Oftentimes a website is your first impression to a potential customer, let us make it a good one.
Social Media Planner
Generate and schedule automated social media posts across your platforms including Facebook, Instagram, Google Business, Linkedin, TikTok, Youtube, and Pinterest
Branding
We create a Brand Guide with you to unify colors, fonts, logos, and voice across all customer facing platforms including website, socials, emails, and more.
Content evaluation
We perform complex SEO audits and optimizations so that your site outperforms your competition.
SEO
Articles and blogs written for you to target the highest impact keywords so that your site climbs the search engine rankings.
Customizable Monthly Reports
Keep a close eye on how effectively all SEO and social media efforts are performing.
Request Reviews
Request reviews from your customers automatically any time they buy. Positive reviews directly improves your site's position in search results.
Smart Listings
Quickly and easily list your business on local directories for improved visibility to customers with a single click.
Digital Strategy
Meet with our team to create a comprehensive digital media strategy with measurable metrics for success.
Book A Call with Us
Interested in Learning More About Our Packages? Book a call with Our Team!